Privacy Policy

The privacy policy of websites / online stores is provided by [COMPANY NAME] defined as a service provider in this document.

This privacy statement is published pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of personal data. these data and repealing Directive 95/46 / EC (General Data Protection Regulation).

Your service provider respects your privacy and is committed to protecting your personal data.

The privacy notice is intended to inform you of how we protect your personal data when you visit our website and to inform you of your privacy rights, as well as how the law applicable protects you.

This privacy notice is provided in easy-to-understand language to make it easier for you to navigate to the following key sections.

1. Data protection information

2. The personal data we collect

3. Ways to collect personal data

4. Use of personal data

5. Communication of personal data

6. Securing and storing personal data

7. Rights and Exercises

8. Terms and definitions

This privacy statement is intended to provide you with information about how your service provider collects and processes your personal data using this website, including any data on this website. which you provide when you access this website (subscribe to our newsletter, purchase a product or service, or enter a contest).

This website is not for children and we do not knowingly collect data about children.

It is important that you read this privacy notice along with any other privacy information or processing notice that we may provide in certain situations when we collect or process personal data about you so that you are fully aware of it. aware of how we use your data. This privacy notice complements the other notices and does not intend to overwrite them.

The service provider is the inspector and is responsible for personal data.

You have the right to make a complaint / notification at any time to ANSPDCP (National Authority for the Supervision of Personal Data Processing) the authority for the supervision of personal data in Romania. We would appreciate the chance to deal with your complaint before calling ANSPDCP, so please contact us in the first instance.

Change your data protection notice and your duty to notify us of any changes.

It is important that your personal data, which we hold, is accurate and current. Please let us know if your personal data changes during your entire collaboration with our company.

Third-party links

This website may contain links to third parties, plugins and applications in various programming languages. Accessing these external links, activating certain options but also implementing applications or plugins, will allow third parties to collect or store your personal data. We do not control these third party websites and we are not responsible for their notifications or statements or their privacy policy. After you leave our website, we suggest that you read the privacy policy of each website you visit.

2. Personal data we collect

By personal data or information we refer to information with which a person can be identified. Data whose identity was deleted (anonymous data) is not included.

We may collect, use, store and transfer different types of personal data about you. The data is grouped as follows:

- Identity data includes (last name, last name, username or similar identifier, applause)

- Contact details include (billing address, shipping address, email address, phone number)

- Financial data includes (bank account)

- Transaction data includes (details of the chosen payment method, necessary details regarding the purchase of products / services provided by our company)

- Technical data includes (internet protocol - IP address, authentication data, browser type and version, time zone, operating system, platform type and other technologies or devices used to access website)

- Profile data includes (username and password, your purchases and orders, interests and preferences, feedback, survey results)

- Usage data includes (information about how you use the website, products or services)

- Marketing and communications data includes (your marketing or third-party marketing preferences and your communication preferences)

You can also collect, use and store aggregate data such as statistical and demographic data for any purpose. Aggregate data may be derived from personal data, but from a legislative point of view it is not considered personal data because this type of data does not directly or indirectly reveal your identity. For example, we may aggregate usage data to calculate the percentage of users who access a specific page or section of the website. However, if we intersect and correlate the Aggregate Data with your personal data so that you are directly or indirectly identified, we will consider and treat the correlated data as personal data that will be used in accordance with the provisions of this privacy notice.

We do not collect any special categories of personal data about you (this category includes details about race or ethnicity, religion or belief, sexual orientation, political choices, and other sensitive information). We also do not collect any information about criminal convictions or crimes.

Non-provision of personal data

In situations where it is necessary to collect personal data provided by law or within the contractual provisions with you and you are unable to provide this data, when requested, we may not be able to perform the services or deliver the contracted products or which we are trying to contract. In this case, we may need to cancel an order, product, or service provided by us, but we will notify you if necessary at that time.

We use a variety of methods to collect data from and about you, including:

Direct internationals.

You may provide us with your personal data (Identity Data, Contact Data, Financial Data) by filling out forms or by mailing to us by phone, mail, email or other direct interactions. These types of interactions include personal data that you provide when:

• Order or purchase products or services offered by our company
• Create an account on the company's website
• Subscribe to the company's services or information
• Request the submission of marketing campaigns by our company
• Sign up for a contest, promotion or survey offered by our company
• Give us feedback

Automated technologies or interactions.

As you interact with our website, we may automatically collect Technical Data about devices used, actions and browsing patterns. We collect this personal data by using cookies, server sessions or other similar technologies. (We may also receive technical information about you if you visit other websites that use our cookies). For more details, please check the Cookie Policy.

Third parties or sources available to the general public.

We may receive personal information about you through various third parties (and public sources) as set out below :

- Technical data provided by the following third parties:

- Analysis service providers / data (Google Analytics, Google Analytics Ecommerce, StatCounter and other monitoring systems)

- Promotional networks and channels (Google Adwords, Google Remarketing, affiliate systems, Social Media - Facebook, Instagram, Twitter, YouTube and other used social networks)

- Websites aggregating offers or price comparators (Compari.ro, ShopMania.ro, Cauti.ro. Okazii.ro, Price.ro)

- Online chat solutions and services (SmartSupp)

• Online card payment processors (NETOPIA - mobilPay, EuPlatesc, PlatiOnline)
• Cloud billing systems
• Automatic AWB issuing systems for courier companies

4. Use of personal data

We will use your personal data only to the extent permitted by law. In most cases, we will use your personal data in the following situations:

• If necessary, we will issue or conclude a contract with you.
• If personal data is necessary for our legitimate interests (or those of third parties) and your fundamental interests and rights do not exceed our legitimate interests.
• If we must comply with legal obligations and provisions.

In general, we do not rely on consent as the legal basis for the processing of your personal data except in connection with the transmission of such data to third parties for direct email marketing or text messaging.

You can contact us at any time to withdraw this marketing communication agreement through the contact form on the site.

The purposes for which personal data is used

In the table below you will find a description of all the ways we intend to use your personal data, but also the legal / legislative bases we use to use this data. We have also identified our legitimate interests where appropriate.

Purpose / Activity - To register as a new customer.

Data types - Identity data, Contact data

Legal basis - Data required to perform a contract with you

Purpose / Activity - To process and deliver the order, including:

• Management of payments, commissions and fees
• Collecting and / or recovering money owed

Data types - identity data, contact data, transaction data, marketing data and communications.

Legal basis for processing:

• Data required to enter into a contract with you
• Data necessary for our legitimate interest (to recover debts to us, if applicable).

Purpose / Activity - To manage the relationship with our company, including:

• Notices of changes to our privacy policy terms.
• Request a review or conduct a market study.

Data types - identity data, contact data, transaction data, marketing data and communications

Legal basis for processing:

• Data required to enter into a contract with you
• Data required to comply with a legal obligation.
• Data necessary for our legitimate interest (to update our database and to observe how our customers use our products / services.

Purpose / Activity - To allow you to enter a raffle contest, contest, or poll

Data types - Identity data, Contact data, Profile data, Usage data, Marketing and communications data.

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In general, we do not rely on consent as the legal basis for the processing of your personal data except in connection with the transmission of such data to third parties for direct email marketing or text messaging.

You can contact us at any time to withdraw this marketing communication agreement through the contact form on the site.

The purposes for which personal data is used

In the table below you will find a description of all the ways we intend to use your personal data, but also the legal / legislative bases we use to use this data. We have also identified our legitimate interests where appropriate.

Purpose / Activity - To register as a new customer.

Data types - Identity data, Contact data

Legal basis - Data required to perform a contract with you

Purpose / Activity - To process and deliver the order, including:

• Management of payments, commissions and fees
• Collecting and / or recovering money owedrework:

• Data required to enter into a contract with you
• Data necessary for our legitimate interest (to observe how customers use our products / services to grow our business).

Purpose / Activity - To manage and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting data, goods and services which may be of interest to you)

Data types - Identity data, Contact data, Technical data, Usage data, Profile data.

Legal basis of processing: Data necessary for our legitimate interest (to carry out the activities of our company, to provide administration and IT services, network security, to prevent fraud, in the context of a restructuring of our company). / p>

Marketing activities

We want to give you options on how to use certain personal data, especially in online marketing and advertising. We have created this privacy notice so that you can make certain decisions regarding the use of your personal data and the mechanisms below.

Announcements and promotional offers

We may use your personal data (Identity Data, Contact Data, Technical Data, Usage Data, Profile Data) to form an opinion on what you think you want to buy or need. or you might be interested. This is how we can decide which products, services or offers may be relevant to you

You will receive marketing communications from us if you have requested information from us, purchased goods or services from us, or provided us with your data when you entered a contest or entered a contest. promotion and in each of the situations mentioned, you did not give up the marketing communications sent by our company.

Third party marketing activities

We will ask for your express consent before providing your personal data to any third party outside the service provider for marketing purposes.

Cancel

You may ask us or any third party to stop sending you marketing messages at any time by logging into our account and checking or unchecking the relevant boxes to adjust your marketing communications preferences or by selecting the links below. opt out of any marketing message you send, or you can contact us directly at any time via the contact form.

In cases where you opt out of receiving marketing messages, this opt-out does not apply to personal data provided as a result of the purchase of goods or services, warranties or other transactions.

Cookies

You can set your browser to refuse certain cookies or all cookies. You can also set your browser to alert you when websites set or access cookies. If you refuse or disable browser cookies, we inform you that certain sections of the website may become inaccessible or may not work properly.

For more information about the cookies used by our website, please see & quotquo; Cookie Policy & rdquo ;.

Change collection purpose

We will use your personal data for the purposes for which we collect it, unless we reasonably believe that we must use it for any other reason, and the reason is consistent with its original purpose. If you would like to receive an explanation of how the processing of the new purpose is compatible with the original purpose, please contact us.

5. Communication of personal data

If we need to use your personal data for independent purposes, we will notify you and explain the legal basis for doing so.

Please note that we may process your personal data without your consent or consent in accordance with the above rules, if this is not necessary or permitted by law.

Your personal data may have been provided to the parties listed below for the purpose set out in the table in point 4.

• Internal third parties as defined in the Terms and Definitions
• External third parties as defined in the Terms and Definitions
• Certain third parties as mentioned in point 4
• Third parties with whom we may merge or with whom we may sell, transfer parts of our business or assets. Alternatively, we may seek to merge or acquire other businesses. In the event of an organizational change, the new owners may use your personal data for specific purposes and in accordance with our instructions.

We ask all third parties to respect the security of your personal data and to treat this data in accordance with the law. We do not allow third parties providing services to us to use your personal data for their own purposes, but we will allow them to process your personal data for the purposes mentioned and in accordance with our instructions.

International data transfer

We do not transfer your personal data outside the European Economic Area (EEA).

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6. Securing and storing personal data

We have applied the appropriate measures to prevent accidental loss of personal data, unauthorized use or access, modification or disclosure of personal data. In addition, we limit access to your data to all persons in the company, such as employees, agencies and other third parties. They will only process personal data according to our instructions and will be subject to an obligation of confidentiality.

We have procedures in place to deal with any breach of personal data and we will inform you and any applicable regulatory authority of any breach if we are legally required to do so.

We will retain your personal data for as long as is necessary to fulfill the purposes, including the purpose of meeting any legal, accounting or reporting requirements.

In order to determine the appropriate retention period for personal data, we consider the value, nature and sensitivity of personal data, the potential risk of unauthorized use or disclosure of your personal data, the purposes for which we process personal data and we may achieve it by other applicable legal means and requirements.

Details about the retention period for different aspects of personal data (will be available in our data retention policy that you can request from us by contacting or presenting the table in point 4 above). / p>

In certain circumstances you may ask us to delete the data: see [Request to delete data] below for more information.

In certain circumstances we have the ability to anonymize personal data (so that it is no longer associated with you) for research or statistical purposes, in which case we may inform you without further notice.

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7. Rights and Exercises

In certain circumstances you have the right in accordance with the laws regarding the protection of personal data by requesting this through the contact form:

• Request access to personal data.
• Request the correction of personal data.
• The object of the processing of personal data.
• Request restrictions on the processing of personal data.
• Request the transfer of personal data.
• The right to withdraw consent to personal data.

If you wish to exercise any of the above rights, please contact us.

You will not need to pay any fees (or claim any fees). However, we may charge a fee if your request is not clear, repetitive, or excessive. We are able to deny your request in this situation.

In order to honor your request, we may ask you for specific information to help us identify you and ensure that you have the right to access that personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to a person who is not entitled to receive it. We may also contact you to request additional information regarding your request.

We try to respond to all requests within one month. Occasionally, it may take longer if your request is complex or if you have multiple questions. In this case, we'll let you know.

8. Terms and definitions

Legal basis - The legitimate interest represents the interest of our business in its management and management to allow us to give you a potential impact and your rights before processing your personal data for the interests our. We do not use personal data for our own activities (unless we have your consent or it is not permitted by law). You can obtain additional information about how we evaluate our legitimate interests against any potential impact on you in connection with certain activities related to our contact.

Fulfillment of the contract - represents the processing of personal data where it is necessary for the performance of a contract to which you are a party or to take action on your request before concluding such a contract. p>

Non-compliance with a legal obligation or regulation - means the processing of your personal data if it is necessary to comply with an obligation or legal regulation to which we are subject.

Third parties are considered:

- Service providers (acting as processors) in Romania providing IT and systems administration services.

- Professional advisers (acting as common data processors or collectors) including lawyers, bankers, auditors and insurers from Romania who provide consulting services, legal services, banking services, insurance services, accounting services.

Your rights are as follows:

Request access to your personal data - This right will allow you to receive a copy of the personal data we hold about you and verify if we process this data according to the legislative norms.

Request correction of personal data we hold about you - This will allow you to ask us to correct any incomplete or inaccurate data we hold about you. ., it may be necessary to verify the correctness of the new data you provide to us.

Request the deletion of your personal data - This allows us to request the deletion of your personal data if there are no compelling reasons to continue processing this data. You also have the right to ask us to delete your personal data in cases where you have successfully exercised your right to object to the processing of personal data, in situations where we have processed your information illegally or in cases where we are obliged to delete your personal data in accordance with local law. We may not be able to comply with your request to delete personal data for legal reasons.

Objection to the processing of your personal data - If we rely on a legitimate interest (or that of a third party) and there is a particular situation that will cause you to object to regarding the processing of your personal data and to the extent that your fundamental rights and freedoms are violated. You also have the right to object if we process your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate reasons to process information that violates your fundamental rights and freedoms.

Request a restriction on the processing of your personal data - This allows you to request that we suspend the processing of your personal data in the following scenarios: (a) if you wish to determine the accuracy of your data; (b) if the use of the data is illegal, but you do not wish to delete such data; (c) if you need to store the data, even if we no longer need that data because you need to establish, file legal claims, or (d) you have allowed us to use your data, but we need to verify that we have reasons legal grounds for their use

Request the transfer of your personal data to you or a third party. - We will provide you or a third party you have designated, & nbsp; your data with personal character in a commonly used format, in electronic format. Please note that this right only applies to automated information for which you originally gave us explicit consent to use this data or where we have used the information to enter into a contract with you.

Withdrawal of consent at any time we rely on your consent to the processing of your personal data. - However, this will not affect the legality of any processing carried out before your consent is withdrawn. If you withdraw your consent, we may not be able to provide certain goods or services. We will notify you and advise you in the event that you withdraw your consent.

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